A little to wordy, but let me see if I can summarize.

1. You want to use CCBill with D7

2. You want to know if D6 sites can be upgraded to D7

3. You don't like the support.

4. You think Boonex isn't listening to the community.



I can't comment on payment options, because it's not something I will ever use.

Various Boonex team members have answered the D6 to D7 upgrade question on numerous occassions. They have stated that once D7 is released, some sort of upgrade procedure will see more be developed. Personally, I don't think it's a realistic expectation to call that eventuality an upgrade. I think it's going to be more of a translation of databases and media as best you can. With all the mods people have added to their D6 sites, I don't see any way on earth, how a one size fits all upgrade script can be a reality.

SUPPORT:

As far as official support, I used to think it was pretty bad too, but that was before I spent the time to learn about the Dolphin way of doing things.

I agree that there should be an official Boonex support system, but I don't think it should be freely accessible to everyone..... I don't think Boonex has any obligation to the many people that want to set up Dolphin on some POS home computer so they can have a social network with 4 of their 8th grade buddies.

I like the idea of a paid support forum for people that are serious about developing real sites on real web servers. Let everyone view these forums, but make it so that only paid subscriptions can post support questions. Every commercial script I run, requires me to pay an annual support fee. I don't think it is reasonable to expect Boonex to provide this type of service for free. I think a $30 - $40 annual support fee is reasonable.... If anyone says they can't afford that, then they are not serious about their Dolphin based web site. A few thousand people paying an annual support fee, will go a long way to cover the costs associated with direct support.

The forums are a good source of information on a lot of issues. Many people however, get tired of seeing the exact same questions asked over and over and over again... I can't blame them.... people sometimes need to learn how to better help themselves. There was one user in particular in the forums, that drove me insane. This noobie asked questions about absolutely every little thing at every turn, all day long..... it was like spoon feeding a little baby. This was a person, had I been standing next to, would have be bitch-slapped to death.


DOES BOONEX LISTEN TO THE COMMUNITY?

Yes they do.... If you present them with something that is well thought out. If you just like to complain about things while demanding that those things be fixed.... you might run into some trouble. No one like a whiner.

It has been my experience, that when you see something Boonex is doing wrong, they will listen intensely if you take the time to be clear and specific about what you feel is wrong, while also presenting well thought out ways to correct the wrong. You should never just tear something down, without presenting a plan to rebuild it better.