It doesn't matter how much one tries to justify it, selling a product for close to $1,000, while essentially guaranteeing that it will be installed easily and be simple-to-use for those who don't have a degree in software and programming, and then abandoning them for "support" through a message board is just not good business principle.

I think it is also a little assuming to insist that users ask "well thought out" questions, when frankly, some of us don't know what to ask. see more

Boonex has a great product from what I can tell, but the product support is just plain abysmal. Hopefully my questions can get answered one day, and my experience with the company will improve.