somewhat as tyke states, this seems too much like an attempt to hold up on a damage control. this state "in addition to having a support team which knows Dolphin and provides our customers with a Dolphin auto-installer." is something directly derived from the conversation that had taken place over the holidays.

i think it wasnt so much that they were hosting RMS, it was the answer that was being provided to the customers, in saying that because the auto-installer had not been released, see more they were not going to support the RMS. Two different entities here. I think arvixe suffered some unjust decisions from some new members and clients, that may not have understood the whole ordeal of Beta and or RC releases. I also think this should have been advertised by Arvixe so that it was well understood, so that this would not have flared up the way it did.