This sounds unacceptable of Arvixe, but, from what I have both seen and experienced for myself, is expected highly of them. One of the people I am supporting is hosted with Arvixe, and they were trying to talk him into buying a dedicated server. After reading all these posts himself, he's no longer to keen to be even fulfilling his full month with them.

Nickel-hosts. What are you going to do? Dump 'em, that's what.