My moderators have complained that they don't see a clear way to moderate.. So a moderator page would've been awesome! I'm sorry to see that it isn't included in this one. As I created a dummy moderator, I found it to be true, there are things I gave moderators the ability to do that I just don't see a very clear way of doing. I agree with Todaler, the idea of paying an agent for something that should already be there doesn't appeal to me.

How do I give people the ability to moderate the chat see more room? I don't see that in the permissions list under the membership levels either. Yet there is a block for chat moderators that doesn't seem to do anything or go anywhere.
Moderators definitely needs improvement in the next update, this is important!