This is not true. I had VPS at HFW and it was slower than the shared hosting account I moved to (JoomByte). It was so noticeable that I decided to test the two servers side-by-side before switching to make sure I was seeing it correctly. I just couldn't believe a VPS that they fine-tuned was still that much slower than a shared hosting account. To be sure, I measured the load times of 22 pages on both servers at three different times through out the day. HFW lost all three comparisons. They are see more quick to reply to inquiries, but the quality of their responses is not very good (50/50).