As it is now, Unity is a large "submarket" that has twice (if not more) the BoonEx turnover. It's largely unregulated and we are trying to change whatever is bad about it. As we speak, we are preparing a large site update, that will include more prominent disclaimers, buyer-protection tool, and most importantly - we're working on sorting that should favorite vendors with higher satisfaction rates.

It's not all that gloomy, really. Most of the transactions/dealing end up with both sites' see more satisfaction. Unfortunately, failed deals produce more vocal reaction. If you look at the comments to best-rated vendors - you'd see many happy clients and normally only a few unhappy ones.

Again, we hear you and we're not estranged at all. Unity, and Market in particular is a huge money-maker, but is a prominent "feature" of the Dolphin package. We recognize that and take it as a #1 priority now to make Market experience safer and more effective for everyone. Any specific suggestion are very welcome and WILL be duly processed.


re:"but claim little or no responsibility for the community"

In most cases we're not involved in the deals, we do not get commission and do not process payments. We can't verify claim effectively. In every single case, when we could get more or less verifiable information we reacted and mediated the disputes.

As we see it now - the only way it to "warn and encourage". Warn buyers to research well before buying and encourage sellers to support their products (or stay without sales).