Andrew - I was specifically talking about people who have tried to get support on the forums, and have not succeeded. Several of the tickets I entered resulted in Trac tickets being written for fairly serious issues that had somehow gone unnoticed till now. That is why people want you to finish this product first - many things are still broken. I also think this product has a really serious implementation problem - not enough sites are successful because they get stuck on these bugs. We know you see more are focused on "software development" - believe me, we know that way too well. It is much more fun to go onto the next product even if the current one is broken in many ways, and even though just as many flaws will be created in the new version, before you go on to the next version. I know for a fact that many people who have been here for years have never had a properly working site.