I do not sell products and I have bought well over 40 different products from vendors and only one vendor never followed up with me and fixed the issue.I have had a few products that after i bought them did not do what i wanted and the vendors either helped me by modifying them or trading me out for what i wanted.

If you look through my purchase history, you will see i have dealt with many different vendors.

I think by allowing trial downloads you will kill what integrity these people have see more in what they do. Most of the vendors have a full functioning demo and i have never seen a product different from the demo. If my thoughts count and i were a vendor i would be against this move.

The guys that support this product work hard already and like i said i have never had an issue with any of them that were not resolved.
well if you look to forum you will see there is also many people who have very bad experience with some developers so if you had no problems it doesnt mean everybody feel same like you. Also by allowing trials it help people see themselve if product is not interferring with some other 3rd party product on their site which is very important - you cant test that on develůoper demosite. Also some developers tune product on their demosites so after you install it on your own site it doesnt lookm or see more work exactly same as on developer demo site ...
Sorry to say this Blake, however, doing a google search you are only one positive compared to 1000 negatives. When I originally looked into Dolphin, several links found on google was "DOLPHIN IS A SCAM!!!" There are more negative reviews due to dishonest developers than there are positive. You are one of the few lucky ones. But all it takes is one negative experience to change your mind. They teach you that in customer service.

Now although I agree that providing a Trial Download is see more more troublesome and unmotivating, I would also like to add that it will certainly opening doors to piracy. I do think that for every purchase/download, there should be an agreement, in which everyone is displayed, that pretty much states, that ALL downloads can react differently according to host settings etc. As for Authors and their customer support? I think support as it is, is not clearly defined, there are no direct links from the download page to the forums related to that download. Most downloads mentions no means of contacting Author. And certainly ALL the downloads I have purchased have no instructions or mention of contact or support. Some downloads mentions old URL's that are no longer operational...but either way, the product might be great, but the support is what makes the purchase worth its price.

My two cents,
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