Nathan Paton
I agree, we shouldn't jump on hiding products without good reason. I think if the person has been waiting a week and heard nothing back from the developer, that would allow for hiding the affected products. I think developers should always announce when they are on vacation, and keep information about their support, such as where it's provided, what times, etc.

I don't view someone half a day for a reply as not receiving support. I view that person as just being impatient.
 
 
Below is the legacy version of the Boonex site, maintained for Dolphin.Pro 7.x support.
The new Dolphin solution is powered by UNA Community Management System.
PET:0.083207130432129