Oh yes sites modal has not worked since 7.06
Now it appears they know 7.1 will work and is on the horizon
From STW
Dear
Your account has been inactive(cause they would not serve Thumb nails ) for quite some time(2 months). We have finally gotten around to cleaning up our database and are deactivating your account.
Since we do not allow multiple accounts, your email, domains, and IPs will remain "on file" so that we can block them in the future. However, you will not receive see more any further emails or announcements from us. Part of this move is done to clean up our contact list by removing unnecessary emails.
If you wish to reopen your account, please contact us by replying to this email OR through the contact form on our website.
Can boonex not use a reliable thumb nail provider ? Please .......
I received the same email about the cancellation of the account!
I replied that the account is used in BoonEx Dolphin site and soon received confirmation that the account would be maintained.
Try to do the same!
Greetings
Hi Casal, glad you got in touch and reopened the account. :)
The goal was to clean out more than 35,000 likely spam accounts, but that many means that a good number of inactive accounts were caught up unintentionally. We will gladly reopen any actual accounts that weren't part of that spam network.
That says nothing about "reliability" but just another reason why we invested the time/money to overhaul the SITES module for the Dolphin community. Once we learned that our service was integrated, we began the long journey to making it work smoothly. Since Dolphin is a large product, with lots of testing controls, this means a significant delay for changes to get in. But once they are in, you know they will be stable, especially now that Dolphin SITES v7,1 is "ShrinkTheWeb Certified." see more :)
Unfortunately, we were also bombarded with a TON of spam accounts during that time. Many Dolphin accounts were unintentionally caught up in the widespread clean up. Nothing personal; just trying to keep our costs down. Reactivating the account requires nothing more than opening a support ticket and a few clicks. :)
This is an old post, but hopefully this explanation will help others know what transpired, and why. Cheers!
Now it appears they know 7.1 will work and is on the horizon
From STW
Dear
Your account has been inactive(cause they would not serve Thumb nails ) for quite some time(2 months). We have finally gotten around to cleaning up our database and are deactivating your account.
Since we do not allow multiple accounts, your email, domains, and IPs will remain "on file" so that we can block them in the future. However, you will not receive see more
I replied that the account is used in BoonEx Dolphin site and soon received confirmation that the account would be maintained.
Try to do the same!
Greetings
The goal was to clean out more than 35,000 likely spam accounts, but that many means that a good number of inactive accounts were caught up unintentionally. We will gladly reopen any actual accounts that weren't part of that spam network.