Andrew Boon
We are working on regaining that trust. Hosting part is serviced by Zarconia - these guys don't even sleep. Also we're consistently responsive now and have stats to prove it.
geek_girl
"Also we're consistently responsive now and have stats to prove it."

I have a client that would disagree LOL.
Andrew Boon
"median first response time of 157 minutes." - this is our current stat averaged for 28 days.

"median first response time of 163 minutes." - this is for 90 days average.

We process all messages linearly - first enquiries are answered in same queue with repeats. So, the average response time in general is the same, and slowly improving.

The best way to get support is to email to team@boonex.com.
StanCA
I use Zirconia, and they are incredible... but still need the matchmaker part to work, and it seems like it is not yet on the scope. We are getting same sex matches and it irritates those who are not looking for that. Females that are 70 are getting matched by makes who are in the 20's. Please located resources to firm this part up.
StanCA
and thanks for responding, it is appreciated.
Andrew Boon
Dolphin itself is not focused on matchmaking as much anymore, but there are a few good extensions for that in Boonex market. For a heavily matchmaking-oriented site I would definitely recommend them.
StanCA
You can imagine our joy when we purchased it for such, and it was changed on us.. I have not been able to find those extensions..
StanCA
Can you please fix it for this software to work? We feel orphaned and would rather not see which other software can work and import Boonex at the same time. Please, or even if you had a paid option, perhaps a fork in the develop meant strategy... please.
StanCA
Pretty please, show me the extensions that make this work... for the good matchmaker script.
 
 
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