In the admin screen Page Builder when I select a page and click go I just get a loading message but nothing loads. The same thing happens with the menu builder I just get the menu loading icon endlessly.
I think it has something to do with file permissions but I'm in an advanced state of confusion now. I have cleared my cache every time I reloaded the page.
I have found this post which makes some suggestions.
http://loreenblog.ru/?p=111
Dolphin 6 has been installed successfully using the automatic installer on this server.
I know it's probably something stupid but...
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I am also having this issue.
I have searched everything available and still nothing fixes this problem.
Speaking to the person who installed the script for me, he mentioned that none of the language files existed and he had to upload them individually and then compile them after tying them into the database.
I have asked for his help last week but don't want to push him as I only paid $50 to get the script installed.
Without the builder module working, my site is useless.
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The other I can suggest is to check to make sure all files are uploaded to the server successfully. If a file on the server is a different size than your local file delete it from the server and reupload it. Sometimes the files is not successfully overwritten.
I did get the language file to install correctly the nth install. Then there was problem in the interface.
Reinstall, reinstall, reinstall! I have never had this kind of problem with any other open source CMS.
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I can't believe there is not more info on this problem because a search shows there are enough people with the problem but there is no answers to it. |
I am also having this issue.
I have searched everything available and still nothing fixes this problem.
Speaking to the person who installed the script for me, he mentioned that none of the language files existed and he had to upload them individually and then compile them after tying them into the database.
I have asked for his help last week but don't want to push him as I only paid $50 to get the script installed.
Without the builder module working, my site is useless.
Right there where i marked in bold red.
That should indicate a serious problem right from the start. This should not have to be done if dolphin installed successfuly. So obviously it did not.
I would make the person who installed the script to do it again right from scratch. Everything should run correctly after a fresh install the first time. If it don't then there is something misconfigured with the server preventing the script from properly installing.
https://www.deanbassett.com |
I am also having this issue.
I have searched everything available and still nothing fixes this problem.
Speaking to the person who installed the script for me, he mentioned that none of the language files existed and he had to upload them individually and then compile them after tying them into the database.
I have asked for his help last week but don't want to push him as I only paid $50 to get the script installed.
Without the builder module working, my site is useless.
Right there where i marked in bold red.
That should indicate a serious problem right from the start. This should not have to be done if dolphin installed successfuly. So obviously it did not.
I would make the person who installed the script to do it again right from scratch. Everything should run correctly after a fresh install the first time. If it don't then there is something misconfigured with the server preventing the script from properly installing.
Well they haven't got back to me after they said they would have a look. I know I only paid $50 to get it installed but I would have paid more if I knew these problems would happen and get it installed 100%. I also paid another $30 for some minor template changes. If I have to get it installed from fresh, then I lose my template changes!
I would love to know an answer to fix just this as I believe this would be last of the issues (I hope!) rather than reinstalling the whole thing.
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Template changes can be backed up and restored after an install.
But your issue could also be template related, so my next question is did the problems start before or after the template changes?
Anyhow, it should not matter how much you paid to have it installed. It should be done correctly regardless, and anything more than $50 would be to high. A fresh install should only take between 30 minutes to an hour. On a server specifically setup to run dolphin, the install takes even less time.
https://www.deanbassett.com |
The issue has been there from day one. The template changes were only adding two graphics to the background a google adsense banner to the top next to the logo and an emoticon (which does not load in IE).
I run this through Arvixe, which have been great helping out with the media files (they wouldn't load) and some other issues.
Now I have to find someone who can reinstall this for me again. Any suggestions? As I thought the last people were alright.
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here is the fix
The problem appears because sys_template_page_width_min and sys_template_page_width_max settings are empty. It causes JavaScript error which doesn't allow Builders to work correctly. The default values are 774 and 1600. You need to make changes via phpMyAdmin and the clear cache.
in the case you do not have these then
If you have Dolphin 7.0.2, it should be there. You may use the following MySQL query to add them
INSERT INTO `sys_options` VALUES('sys_template_page_width_min', '774', 13, 'Min page width(in pixels)', 'digit', '', '', 7, '');
INSERT INTO `sys_options` VALUES('sys_template_page_width_max', '1600', 13, 'Max page width(in pixels)', 'digit', '', '', 8, '');
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Fantastic! this SQL query fix works!
THanks!
Ru
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