In reply to DosDawg
lworld
DosDawg does have the best hosting plans and gives more than the others for your buck as I checked it out properly. All that means nothing if your host has no experience with dolphin. DosDawg is an expert when it comes to Dolphin and how to host it. So you get Best Host, Best Pricing, Dolphin Expert, EXCELLENT people skills.
He has saved my sanity and helped me when I was at my wits end with my dolphin site, and god bless him for that.

The root of all evil lies in who is hosting your dolphin see more site as far as I am concerned. I started with Arvixe about 20 months ago, as its on advertised on Unity, that was my first mistake. Regular hosting package and me with no dolphin skills a newbie to boot. My site growing fast and I was never happy with Arvixes lack of dolphin knowledge they assured me that was my problem. Lack of skills period is Arvixe fault. Outsourcing ................

I upgraded from personal class to business class plan last year and this is when I should have left Arvixe but its a nightmare moving hosts and the period over 24 hours for site to appear online was another head ache I was not ready to do just yet. Theory of chaos came into play and its was a nightmare that I couldn't wake from as Arvixe was not capable of doing a backup uploading a backup and its a simple process to have me online again. The support team could make a living as comedians as they are beyond a joke and I won't elaborate for the migraine it causes me. Honestly they do not read the information what you type to them. In live chat you get .. I am looking into it, 20 minutes later I say well whats happening. One moment I am looking into it.... 20 minutes here is an url to knowledge base........... how did I feel then.............???? speachless.. Took about a week to get my site back online and cost me extremely alot of business.

Support team is like .... Who's on First! Whats on Second and Arvixe is on 3rd

1 Month ago I contact Arvixe to ask how to I upgrade my plan and what would they suggest as my email usage is greater than the business plan gives me as if I sent more than 1000 emails within 1 hour shit hits the fan so let me elaborate. All members by default are my friend like Tom on myspace. I have 600 members. I upload 2 photos 1200 emails are sent. OMG I found out the hard way. 200 of them bounce sending me emails that I am over the 1000 per hour now those emails telling me I am over bounce and what do you know I had 40,000 emails and I"m freaking out how do I stop this. Took me a white to figure out what the hell was going on.

So back to asking Arvixe what do I do about this and they say to get the VPS package so I email them about it saying yes please upgrade me blah blah. Oh next day my site is offline I am suspended. Why to many emails I'm told. I said to them I've emailed you they said they didn't get it, So I sent it to them again that had once been replied to, Hopeless......

blah blah I do the upgrade pay the bucks and am thinking SWEET live without email chaos. Once again the backup is not done right, the files aren't transferred right, the communication is a freaking joke way beyond any humor left in me 4 days later site offlline, my members gone gone gone. I"M very pissed off now. Still trying to communicate with the monkeys without going into a violent rage and crying for days as all my hard works goes down the drain and my site is still offline.

I write to QA. yeah right that helped.... Oh I couldn't email all my members what was going on with no access to my site cannot login as it wouldn't load the cpanel wouldn't load blah . Me thinks change the DNS back to point at business class account so I can at least email the members begging forgiveness. While I am here I email Support saying DO NOT DELETE my 2 accounts . I take a backup of my entire site in case the worst happens.

I get an email from the WHM saying my VPS account has been deleted. FFS I think and email Larry Moe and Curly to get it wasn't us. .. I research who my next host will be and not hard to decide on DosDawg with Terrabyte Hosting when a gig isn't enough!

DosDawg didn't know the nightmare I'd gone through and was happy to move my files from Arvixe to Terrabyte Hosting with minimal fuss and he found that I did have some issues with my site in relation to some mods and he stepped up and did what was necessary to get my site up very fast and has worked with me since and now my site runs faster and smoother than ever. He has treated me kindly and taken into consideration my lack of knowledge and I have great respect for John. Thank you so much
 
 
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