More information about GigaPros

LyubovL posted 10th of October 2008 in . 12 comments.

BoonEx: Which servers does your company offer for BoonEx customers?

GigaPros: Dual Xeon CPU with Quad Core (8 CPU cores!) + 8 GB of high speed RAM + 1000 GB of monster hard-drive + HDD RAID mirror protection.

BoonEx: Are there any special programs (discounts) for customers referred by BoonEx?

GigaPros: Yes. Use the promo code "BOONEX" to get 20% OFF on all Shared & Semi-Dedicated Hosting Plans (except Starter Plan & Personal Plan). This is a one-time discount on annual subscriptions only.

BoonEx: Do your servers meet all BoonEx products technical requirements, and can you provide us/them with all the necessary accesses so the software can be installed properly?

GigaPros: All our servers fully meet BoonEx technical requirements.

BoonEx: Is there a possibility to use .htaccess or php.ini for local PHP setup?

GigaPros: Yes, .htaccess can be used for local PHP setup.

BoonEx: Is it possible to use phpMyAdmin?

GigaPros: Yes, phpMyAdmin can be accessed thru Cpanel.

BoonEx: Is it possible to use SSH?

GigaPros: Yes, SSH is supported in ALL our hosting plans.

BoonEx: Do you help customers to create domain names and register their nameservers?

GigaPros: Yes, customers can order domain registration for instant setup. And they can also create their own nameservers thru their Account Management page.

BoonEx: Do you open the necessary ports per customer's requirement? (if someone would like to run several Ray Media Servers)

GigaPros: Yes, we do honour custom port opening requests.

BoonEx: Would the site activity logs be available for a customer in case some problems appeared?

GigaPros: Yes, customers can view their http/ftp logs thru their Cpanel.

BoonEx: Why should customers choose you as a Hosting provider?

GigaPros: Get the fastest and easiest Dolphin optimized web hosting at GigaPros. Fully loaded with 1-click Dolphin installer, RMS Connection, instant setup, UNLIMITED domains and strong protection against hackers. Enjoy 24/7/365 LIVE support, 99.9% uptime and FREE site transfers. GigaPros have everything you need to run your Dolphin / Ray / Orca / SmartPro Pack.
Our support team is expert with Dolphin. Price starts at $2.50/mo.

Go to GigaPros

 
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sweetsixteen
They have no Idea what they are doing. I have been struggling to get the Dolphin set-up - every time they try and set it up - it ends up in some or the other error! Unbelievable crap!
sweetsixteen
UPDATE: They've improved a lot! Service is now very quick and instant. Servers are quiet fast.
alett
These guys are great!
I vote them a 100%
Highly recommended!
Fixed my problem right away and even to my surprise,
send a follow-up email asking if my problem is fixed.

Thanks GigaPros!
Keep up the awesome supprt!
openriver
these guys are amateurs. I just lost 3 days due to their server issues. Blocked IP, Permissions changed, dual database install with ghost id's. Tried using their online chat to resolve the issue and it was offline. Ended up calling and being #1 in the call que and waited for 10 minutes for someone to answer.
Btw..don't register your domain with them. you have no access to modify your own domain!

Buyer Beware!
a_ashraf_ali
Do you neet fast great support with any issue??
choose GIGAPROS

They can resolve any problem with in 10 min (even they offline)

I select right Server for my sites
I vot them 100%
I'm with openriver.

They actually moved our site from one system to another because of load issues, causing us 3 days of downtime due to propagation with NO notice whatsoever. Can you imagine moving and pulling down a live site like this? It was absolutely crazy.

When there were errors on the new system, they didn't (couldn't) fix them and it resulted in another 4 days downtime.

Moved everything to Arvixe...hopefully it's better. So far so good. Have to wait to see...
digitaldreamspace
very very very bad company - DO NOT USE THIS HOSTING PROVIDER.

they DO NOT provide technical support and after 28 hours of back and forth all I got as a solution was to install Dolphin through their pre-installed scripts.

NOT A GOOD OR HELPFUL COMPANY. THEY ARE A DISGRACE AND GIVE A BAD NAME TO BOONEX.
dolphinbugfixing
1) One thing I like about GigaPros is that they fixed your problem even if you violate their terms and condition, as a customer I feel important and in return as a customer you become loyal to GigaPros.

2) Another thing their support response faster than other hosting provider, less back and forth email - really they know what they are doing.

3) Strong policy of not overselling their services, you get what you paid for -- I love that.
annabel
I have a serious incident with GigaPros the last 3 days.

Last week I paid for the RMS connection through one of their promotions, which gave me unlimited diskspace. Though it seemed that I was not the only one. The server I was one was overloaded and speed was horrible. So I complained about that a couple of times.

Finally, they decided to migrate my website to a new lightspeed server.

After that (which took 24 hours) all my data was gone.

Result : 2 of my websites offline, account still see more suspended and silence from their side. No more updates from support so I don't even know whether they can retrieve my data or not.

So I guess something is seriously wrong and I'm pissed because I took a whole week off to fine-tune the D7 script and I'm already 3 days sitting at home looking at a blank screen.

This is the worst dream for a webdeveloper.
annabel
Oh yes, their support is at lightspeed ... but their service sucks. They finally managed (after 3 days) to put my data back on the server.

I monitored the speed of my site today (dolphin 7 script), which is not even online, just testing it. So it's just an empty site with 1 testing profile.

Between 8:30AM and 3:30PM (SET) I couldn't even open my site.

I complained several times about that. I just received an answer from them and I quote :

"Hello Anne,

The domain onderweg.be is see more hosted in the server matrix.gigapros.com. As this is a shared server, a number of websites are running in it. Therefore sometimes the load on the server will go high as the number of http requests increases. The server load is normal now. We are monitoring it.

>>> I just want to know what causes those problems ... what I can do

You can purchase a dedicated VPS server to get your domain resolved faster. Please refer the following URL to know the details."

Of course the server load is normal now. Everybody is going home from work at this moment. I told them to monitor the traffic again in about 3 or 4 hours.

I really wonder why they advertise for fully supporting the Dolphin script when they can't even run it smoothly on their servers.

And of course they're just waiting for me to order that dedicated server ... in their dreams !!!

Boonex should stop advertising for them, they are NO GOOD AT ALL
themusicvibe
Im geting confused now lol well how ever i been looking for a good dedicated server and when i thought i finally find one i see some negativ comments here, but if you read the 150 comments from here http://www.web-hosting-top.com/web-hosting/web-hosting-top.gigapros.com/type/add-review

its 0 bad comments and 150 good comments
bicycleconnect
I moved from gigablows to Hostmonster never been happier
 
 
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