I went through all the comments above and the best one I think was one from 'houstonlively' where he mentioned that if you are charging $800 for a domain you need to provide some real good support but unoboonex commented that it's a small team and currently they are concentrating on development.
I think they should look at the business/licensing model of 'vbulletin'. It's just a forum script but the support they provide is truly awesome. They charge $160 per year for a domain, which is very reasonable see more and they have a huge user-base. I know there's no comparison b/w the two softwares but what I mean to say is that if someone is paying $790, he for sure is bound to get some real support as 'houstonlively' elaborated before ...
Regarding license, I think it's a bit stiff and should be around $500 instead of $790, so throw some good deal guys for the first 1-2 months for Dolphin 7 and make everyone happy :)
I imagine people will expect spectacular support for their $790 Mickscool, I know I would. That is why I thought that Boonex should have kept the low cost $100 - or maybe $200 for single user domains with no install, and just the forum and two-day email support we have now. I have nothing at all against their $2900 Smartpro license - which offers installation and I imagine enhanced support.
I know what you mean about vBulletin - the forums on those sites are fantastic - as it is on phpBB by see more the way - people there will do back filps to help you, and of course in the case of phpBB, it is both open source and free. The cost on vBulletin is different from what you posted though - it is not $160 per year, it is $100 per year, but has a $180 option to own the license free and clear. That is the approach I wish Boonex had taken, and it is a very fair comparison (and vBulletin has phone support by the way - some of those who pay $790 for a single Dolphin license might expect the same).
I think they should look at the business/licensing model of 'vbulletin'. It's just a forum script but the support they provide is truly awesome. They charge $160 per year for a domain, which is very reasonable see more
I know what you mean about vBulletin - the forums on those sites are fantastic - as it is on phpBB by see more