@UFO360: I have no idea how your reply relates to this blog post, or any of your other replies in this post.

The members of this community do the best they can to provide support, but we are not all-knowing like the staff. The staff live in a different time zone and seem to prefer not to venture onto here. You also must remember that they are constantly swamped with support requests, so do not always expect a reply from them (and no, I am not saying that it's an excuse, but the system is not well see more thought-out).