i realize that was a lot of text to read through, so i took a moment to edit the post so that it is clear what i am pointing out. What is the use in submitting a ticket, if it is going to get deleted, or shelved for a number of months, then deleted, or in some cases flat out ignored. I dont have a problem trouble shooting this application, but some reciprocal interaction would be nice to see.

Regards,
DosDawg