I do hope your reply is all serious.. I feel you get anything like a joke.. and is not the case..
From my own experience such disputes will only be resolved by the sole decision of Andrew.. I mean the rest of the moderators/administrators/agents don't even dare to think to a solution.. not to mention to apply it.. You guys need to learn take action without boss's feedback.. I personally have to thank Andrew which solved my problem in the end but I think the Agents should have more authority around see more here if you want to achieve anything with that forum..