Good plan, however if possible, before making a dispute, ask the customer if they attempted to contact the vendor first. Sometimes users file a dispute without even trying to contact the vendor first. I never check dispute forums, because I provide full support and refunds if necessary, and solve issues via phone and email. But in the past some clients who had issues just kept posting their complaints in my module feedback, instead of contacting me first.
Nathan Paton
I always contact the other person in a dispute. It's up to them to either defend themselves, or find a way to settle it. If someone opens a dispute against you, you can share your side of the story.
I contacted the vender, I will send you my complete file with all emails to vender

If you emal me I will send you every bit of evidence I sent to Andrew Boon, it is evidence enough to convince anyone.

Jim Stewart
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