Hey dolphin_jay... Just happened across this post and saw your comment. It's been quite a while since you posted this, but hopefully you opened a ticket and got your account going. :)
Unfortunately, spammers forced us to implement some much stricter controls on registrations. Every time we loosened it a little, new spam accounts would be created (100+ per day, in some cases!). Keep in mind these are actual humans who type in the reCatpcha and everything. So we had to get really specific. Sorry see more you met that criteria, even though obviously not a spammer. We would be happy to get you going, if you are interested in opening a support ticket.
Hell I can't even sign up on there site period. Tried like six different times with different information and I got the above each time.
Unfortunately, spammers forced us to implement some much stricter controls on registrations. Every time we loosened it a little, new spam accounts would be created (100+ per day, in some cases!). Keep in mind these are actual humans who type in the reCatpcha and everything. So we had to get really specific. Sorry see more