Be a Market Vendor or Open Your Own Marketing Site? That Is The Question!

mydatery posted 16th of December 2009 in Community Voice. 8 comments.

So the topic has opened over in UnoBoonex's blog and it really deserves it's own section.  Besides, this is exactly my professionally trained field, so I can't resist doing this blog.

 

Unity is preparing to open the door up to create a new Market Place and do away forever with Expertzzz.com.  How many ways can we cheer?  This is going to be a huge change and go a long, long, long way in bringing more ethics to the Dolphin Platform.  Of course, with change also comes questions, and those who offer suggestions as to another way of doing things.

In this instance, under the "Premium" membership, a Unity Member will pay $20 per month to Boonex and be enabled to sell mods in the Market.  Unity appears to be utilizing a points based system that keeps track of coders and ranks them according to skill.  This is a great thing and as we have to pay to play (ie:  if you want to sell, you must pay a fee to Boonex for running this market) it will do away with people posting bad mods, selling them and then deleting their account and reopening a new one when the bad reviews start coming in.  This is the most important reason I can see for this. 

 

Now Boonex has made it part of the "Premium" membership that Premium members will receive a 10% Discount on all purchases in the Market place, thus helping the Premium Members to maybe recoup a small part of their fee.  So far, at least one member has mentioned that he doesn't particularly care for this set-up and could create his own site to sell his mods on.  He's right, he can, but let's examine that idea for a moment if we can.

Unity Market:  $20 per month and a discount of 10% on all sales to other "Premium" Members.  How many will go with the "Premium" membereship?  Well, all with a "SmartPro" license will of course get the 10%, other coders/developers/modders who are selling on the Unity Market and those who chose to pay just so they can test things.  In the end, this is going to be a small percentage of all who are members of Unity.  As a Financial Marketing Analyst, I'd place this number (just a rough estimate here) at less than .2%.  Please note, that's less that two-tenths of one percent. 

 

So, your cost is $20 per month and a 10% Discount available to less that two-tenths of a percent of the community population of Unity, Boonex handles all marketing of driving customers to the Unity site, you earn points that demonstrate that your an honest coder/devleoper and all your products have great feedback on them showing many satisfied customers. 

 

On the other side, you can go out and grab a host.  Let's say you find a $10 a year hosting plan that has a free domain name.  Okay, great, so for $10 a year you can now sell your products outside of the Unity Market, avoid that pesky $20 a month fee and also get 100% of the price on every sale, versus getting 100% on 99.80% of your sales and 90% on .2% of your sales. 

 

But wait?  How are you going to get Dolphin Site Owners to your site?  Okay, better throw in a few dollars a month for Advertising?  So where do you advertise?  Google? Well, you can try to shoot it by purchasing keywords like Dolphin, D7, D6, Dolphin 6, Dolphin 7 and of course the name of your mod (thingawippety for Dolphin) and that will get you some.  But those keywords cost money, let's say $.02 a keyword.  Of course, you'll pay for alot of people who are searching for Dolphin thingawippety's at Sea World, but at least you'll get some Dolphin Customers.

 

Now you can purchase ad space on Unity, not sure what the ad space costs or is going to cost, but I'm pretty sure that it will not be free.  So this is going to cost you money.  Then you have the option of going into the forums/blogs and trying to steer people to your site, but many will see this as a form of spam and Boonex may view it as your attempting to compete with the "Premium" members who are paying to list their products and it can get you a quick boot if they choose.

 

I can only say that at the Unity Market your pretty likely to have a steady stream of new customers and you will know exactly what your costs are going to be each month.  ($20.00).  You can try to throw in that it costs you money on the 10% discount, but is it?  There is a very strong likelyhood that if the member was not purchasing your product through the Unity Market they would never find it, let alone be able to purchase it.  So, this 10% is money you never had, thus you can not be losing it.  Look at it this way:

You list a car for sale for $10,000.00 or Best Offer and someone comes to look at it.  They offer you $9,000.00 (that's 10% off) and you chose to accept it?  Now, the car has been for sale for 3 months and noone has offered you more than the $9,000.00.  Have you lost anything?  Some would argue that you have, but those who are in sales/marketing will tell you that you have lost nothing.  Why?  Because the car brought you $9,000.00, you never had the $10,000.00, only the idea of having it?  You wanted the 10K, but you did not have the 10K, thus you lost nothing.  Remember, you can not lose something that you never had.

 

In the Financial Industry, I have seen guys scream and yell when a finance package blew up just before it was set to close.  They would run around crying that they lost a $20K or $30K commission on a large package and cry about it for days.  We tell them to suck it up and move on, they lost nothing.  The only thing they had was the belief that they we're making that commission, but they had NOT made it.  In Finance, no money is made until the entire finance package is accepted by all, closes and funds out successfully.  You don't make your money at the start of the deal, you don't make it as you go through the motions, you don't make it at the closing table, you make your money when the deal funds.  Not a second before or after. 

Taking it a step further, I've watched deals that have had to have the commissions cut to make them work, again guys will whine about it.  Why?  Because they believe they have lost something, when in reality they have just made money.  Again, they believed they had this income, but in reality they did not have it, only the belief.

So, I can't say which is better for you, as some will strongly believe they are better off setting out on their own to develop and sell their mods outside of the Unity Market, others like myself find the Unity Market to be a great idea when it comes to selling mods because it brings such a large group of people together.  The only thing I can say is this, take a look around your neighborhood.  Do you notice how the stores all come together?  Home Depot and Lowe's love to be as close to each other as they can, Wal-Mart & Target fight to put their stores closer to the road than the other, Sears, JCPenney's, Kaufmann's, Dillards, Best Buy, Circuit City (okay, CC is out of business) and so many others.  Auto Dealerships do it, heck even the strip clubs will saturate an area, all in hopes of stealing business from each other because consumers love convenience and will go to that one spot where they can hit 20 stores versus driving out into an area that has only 1 store. 

 

The choice is yours, will you join the Unity Market or will you go and open your own store somewhere else?  Love to hear others input on this.

 
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houstonlively
My only gripe is that there should be a membership level between advanced and premium that excludes selling privileges, since sellers only represent a small percentage of the community.

Sellers should have their own membership level. I have no intention of selling anything, but if I were, I would consider $20 a month a small price to pay, to have my products exposed to such a large, captive audience. If you can't sell $20 a month to cover the cost, you have no business being a seller. That's see more one of the reasons I believe sellers need their own membership level. There should be a membership level that offers what 'Premium' does, less the cost of being a seller.
tyke
Well im not really sure what the member base is here, most keep quiet i think, but for those who do sell its got to be worth paying the price of a sellers membership for all the exposure you would get from an already established customer base. Making your own selling site sounds good to avoid the selling fee's, but then you have to get the buyers in, without them, you might as well turn the lights off and go home, and where will the people who want to buy for dolphin come looking for their purchase? see more here of course, so, staying here to sell is a win win situation. The membership packages do need looking at, they need to lower the price of the premium and take all the selling privileges out of it, and make another called "buisness" and charge the most for that. I also think that somewhere there should be a place for people who like to make free stuff for dolphin without having to pay the higher price of people that make money. $20 dollars is nothing really if you are selling, youde pay much more than that for google adwords just to get the customers in, if they find you at all after coming here first.
DosDawg
i think i am with houston on this one. the ability to sell, then that should be a level of opportunity on its own.

many on here dont sell anything, therefore there would be no need to have that ability.

but i think boonex will get it all worked out, and in the end, we will appreciate what has been done.

@mydatery, didnt have time to read verbatim, keyboard must have been puffing when you got done with that one.

Regards,
DosDawg
DosDawg
im going to open my own store and i am going to sell kerchiefs and cheese~~~~~


to go with all the wHINE

just kidding, read that part, will try to get the rest of it.

Regards,
DosDawg
Zarcon
I know that the plans are not "completely" in place yet, but the more I read the blog by Andrew, this is the picture that Im seeing come together:

- Boonex develops the code for Dolphin
- Boonex posts a new link with download

and from there......

- Unity Members download newest Dolphin version
- Unity Members install Dolphin
- Unity Members test all functions of Dolphin using different OS's, hosting platforms, browsers, etc. Acting as the QA department for Boonex.
- Unity Members see more post problems located within Dolphin's coding, functions, SQL, cosmetics, and whatever else in the forums
- Specific Unity Members (you know who you are) provide technical support to other Unity members, acting as Boonex's technical support team.
- Same Unity team requests tickets, hoping they will be created
- Unity Members wait for updated version and do it all over again.

So with that being said, you can pay a one-time fee of $5 and become what we currently are, but now called "Advanced Members".

For those of who do not wish to sell anything but would like the option to create Trac tickets have to pay $20 a month??? I have to agree with HoustonLively on that one as well. There should be an in-between.

Right now, a specific handful of people give 110% to Unity and its members to dedicate LOTS of time testing and helping others. All with the hope that maybe one day we can advance to the next membership level and get a few more permissions. I know it doesn't seem like much, but to us, at least its a recognition for what we do for the Boonex community.

Although I like "most" of the new idea, I hope there is more in the planning for this. I would hate to see people just give up on helping others and testing the product because they now have to pay a fee to get noticed. IF we all decided not to pay the fee's then who would be their QA and Technical Support team? I see it as they need us just as much as we need them. But like I said, maybe there is more to this that what we know right now. But it will be interesting. I don't mind paying $5 at all for you to verify my identity, but I do not have ANY intentions of selling anything.

My suggestion to Boonex is to make sure you have something in place for those of us who dedicate our time and efforts to help others and YOU! A reward of some sort should be in place for us too, without us having to pay you for it. This will give us the motivation to continue giving the support and feedback that we currently do now, if not more.

Please note, that I am in no way complaining or bashing. I have not heard ALL the details yet. But we ALL agree that a change is need :)

Chris
CALTRADE
I don't really have any passionate opinions about this - just a few questions and possible implications:

1. True, there are 50,000 or so members on this forum- but I think only about 100 or so are active posters. What will happen to the people who seldom post? - will they bother to pay the 5 bucks? Will that make the active community here even smaller?

2. The $20 a month premium membership includes access to Trac. Presumably, for business that are doing OK, this fee will be no big deal, see more but why should user status have with posting a technical issue? A bug is a bug. Right now, the Trac system is highly dysfunctional. Members with this access can post even obscure features they want, for the rest of the members, it is a process of "bumping" the post in the hopes that it will get the attention of Boonex staff. They sometimes seem to "cherry pick" the issues they like and ignor the others.

3. It may be true that for people selling mods, $20 a month should be no big deal, but what if it is? It is what is called a "barrier to entry" - not a big barrier, but a barrier. What will happen to low cost mods? i.e. some of those $10 buck little utilities made in India? Maybe Boonex should consider a transaction fee instead - i.e. take 5 or 10 percent of approved mods - just a thought. What about free mods? Could people use the store download facility to distribute free mods?

When are these changes planned - does anyone know?
Stuart038
I'm with Houston and Zarcon on this one.

Stuart
As I made mention in another blog, There are a LOT of helpful members on this site who do not mind answering mine or anyone else's questions. IF Boonex included a selection of items each of us is proficient in on the profile, such as PHP scripting, html, css, flash, etc. which we could check off, and WHEN a member posts a question in the forums they could check off which problem most closely matches one of these items, just as in matchmaking, a question could be paired to those "experts" see more or whatever they are going to be called from now on whose profile most closely matches the question. There would be no requirement to respond, but those that DO might earn some kind of incentives like the kind that have been mentioned here. Points might be accrued which could be substituted for actual payment for those monthly fees or some other type of incentives. Rather than just count the posts folks make, they could be acknowledged by how helpful they are to the community. There could even be a "Response Rating" system from "good" to "great" or "Solved" when a question gets answered. I agree that payment for privileges makes sense in keeping the site free of the type of things on the Expertzzz site. As Zarcon noted, some kind of reward should be given to those who contribute on a regular basis here......
 
 
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