In reply to Boonex Forums
Nathan Paton
Starter accounts should be able to search the forums and blogs, which should provide them with the answer to most of their questions.
Hmmm, "should" is the operative word, not everything is on the forums, so, posting a new problem, other people may have had the same problem and even though he/she fixed it, there was no need to post the fix, because no-one asked about it in the first place.

I've had more problems installing and running v7.06 than I've ever had with version 6.

I posted a ticket and was told to supply FTP info, I do not use FTP, it is insecure, and dangerous, and impossible to set up on a none standard see more port, the only access I can give someone is to set up a user account on my server, and use telnet SSH on a non standard port to install and set up dolphin, but I know for a fact that if I can't get it running properly, then, know-one else can, AND!!! I'm not paying for something that doesn't work, I'd rather try it first, see if it meets my requirements, then, if it's all what I expect, then I buy it.
Nathan Paton
I think they have a fairly good chance of finding their answer by searching. I think if almost everyone searched the forums before posting, they'd be satisfied. It's possible that they may need help with a problem that hasn't been on the forums before, but they can always submit a ticket.

I'm not saying this is the best way to go about things, but there are ways for starter accounts to get the help they need. I think it'd be interesting to allow starter accounts to post, but it'd also create some see more problems for advanced users (something would need to be worked out so no memberships felt cheated).

I also think you're wrong in claiming "if I can't get it running properly, then, know-one [sic] else can." It's possible someone has a solution to your problem that you haven't though of. I've had few problems with this script beyond actual bugs, and that's because I make sure my server meets the minimum requirements. It makes the difference, and you'll find the bulk of posts in the forums are about mis-configured servers.

I don't know why you think you need to actually buy a license before trying it, either. It's been said several times (and all over this site) that you can run this script with a free license (and even without one, there's no trial period). You'll find no features are disabled, and the only thing you have to endure are the advertisements at the bottom of the page.
sftp would suffice and its secure. seems the dolphin has whooped another professional?
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