Captcha Issues

I am not seeing a recaptcha image in my 7.1 install, I have generated keys for my domain and it is still failing.. I looked through on the forum and only finding references to 6.1 or 7.0. Any help appreciated.

simg folder does not exist in 7.1

When you entered the domain to get your keys did you use just the domain, or domain with a prefix like www?

If you used a prefix and the site is not actually configure to use it then it may not work. But if you obtain keys using just the domain name, then the keys should work if your site is using a prefix or not.

So verify your keys.

Also make sure when you copied and pasted those keys into admin you did not get any white space at the end or beginning of the key.


Also note. Dolphin 7.1 uses reCAPTCHA now. Any previous captcha topics for older versions of dolphin are to be ignored. None of those topics will apply to 7.1.

You also not seeing any topics specific to dolphin 7.1 because your the first one to have this kind of a problem with the reCAPTCHA image that i am aware of. So it has not been covered yet.

Hi deano

i`m having the same problem the capcha doesnt work and no one can sign up to the site is there anyway to fix that problem? i redo my licenses to make sure there is no spaces or anything and stil doesnt work :(

  Danny

Thanks Deano, I tried with out the www prefix also made sure that there were no spaces and public keys and private keys placed in the right box. Deleted the cache and tried again.. Im baffled as to why its not working...

Sorry. I have been conducting research and have not found a reason for it. So i do not have any other ideas.

 Do you have a screenshot ? what is displayed in place of Captcha ?

see screenshot attached

 Try to check if there are some JS errors in browser's error console ?

SEC7115: :visited and :link styles can only differ by color. Some styles were not applied to :visited.

join.php

SCRIPT438: Object doesn't support property or method 'tinymce'

join.php, line 343 character 21

I would like to ask a couple questions..

What server setup are you using?

Are you on a commercial server?

shared - vps - dedicated 

Running on linux shared server... 

script_url: 'http://www.mysports-buddy.com/plugins/tiny_mce/tiny_mce_gzip.php

Could be something to do with this script?

Software requirements

• PHP: 5.3.10 - WARNING(your PHP version is probably outdated, upgrade to the latest 5.3.18 maybe required)
  • allow_url_fopen = On - OK
  • allow_url_include = Off - OK
  • magic_quotes_gpc = Off - OK
  • memory_limit = 134217728 - OK
  • post_max_size = 67108864 - OK
  • upload_max_filesize = 67108864 - OK
  • register_globals = Off - OK
  • safe_mode = Off - OK
  • disable_functions = - OK
  • php module: curl = curl - OK
  • php module: gd = gd - OK
  • php module: mbstring = mbstring - OK
  • php module: xsl = xsl - OK
  • php module: json = json - OK
  • php module: openssl = openssl - OK
  • php module: zip = zip - OK
  • php module: ftp = ftp - OK
• MySQL: 5.5.25a-log - OK
• Web-server: Apache/2
  • rewrite_module - UNDEFINED (try to check manually: apachectl -M 2>&1 | grep rewrite_module)
• OS: Linux web78.extendcp.co.uk 2.6.32-279.14.1.el6.x86_64 #1 SMP Mon Oct 15 13:44:51 EDT 2012 x86_64

Hardware requirements

Hardware requirements can not be determined automatically - manual server audit may be reqired.

Site setup

• Dolphin version = 7.1.0 - OK
• files and folders permissions
  Please click here to find out if dolphin permissions are correct.
• ffmpeg

  ffmpeg version 0.10 Copyright (c) 2000-2012 the FFmpeg developers
    built on Feb  2 2012 01:28:23 with gcc 4.4.3
    configuration: --extra-ldflags=-static --extra-cflags=-static --enable-static --disable-shared --enable-ffplay --disable-ffprobe --disable-ffserver --enable-runtime-cpudetect --enable-memalign-hack --enable-version3 --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libx264 --enable-libtheora --enable-libvorbis --enable-libmp3lame --enable-libxvid --enable-libvpx --enable-gpl --enable-nonfree --enable-pthreads --enable-libopenjpeg --enable-zlib --enable-bzlib --enable-libxavs --enable-libdirac --enable-libschroedinger --enable-libvo-amrwbenc --enable-libfreetype --enable-libnut --enable-libspeex --enable-libaacplus --enable-libfaac --enable-small --enable-libass --enable-libdc1394 --enable-librtmp --enable-openssl --enable-frei0r --enable-libopencv
    libavutil      51. 34.101 / 51. 34.101
    libavcodec     53. 60.100 / 53. 60.100
    libavformat    53. 31.100 / 53. 31.100
    libavdevice    53.  4.100 / 53.  4.100
    libavfilter     2. 60.100 /  2. 60.100
    libswscale      2.  1.100 /  2.  1.100
    libswresample   0.  6.100 /  0.  6.100
    libpostproc    52.  0.100 / 52.  0.100
  Hyper fast Audio and Video encoder
  usage: ffmpeg [options] [[infile options] -i infile]... {[outfile options] outfile}...
  
  Use -h to get full help or, even better, run 'man ffmpeg'
  

  if you don't know if output is correct then manual server audit may be reqired.
• mail sending - click here to send test email to
• cronjobs

  You () are not allowed to use this program (crontab)
  See crontab(1) for more information
  

  if you are unsure if output is correct then manual server audit may be reqired.
• media server
  Please follow this link to check media server settings. Also you can try video chat - if video chat is working then most probably that flash media server is working correctly, however it doesn't guarantee that all other flash media server application will work.
• forums
  Please follow this link to check if forum is functioning properly. If it is working but '[L[' signs are displayed everywhere, then you need to compile language file (you maybe be need to compile language file separately for every language and template you have).

Site optimization

• PHP:
  • php accelerator = NO - WARNING (Dolphin can be much faster if you install some php accelator))
  • php setup = cgi-fcgi - WARNING (your PHP setup maybe very inefficient, please check it for sure and try to switch to mod_php, apache dso module or FastCGI)
• MySQL:
  • key_buffer_size = 268435456 - OK
  • query_cache_limit = 1048576 - OK
  • query_cache_size = 0 - FAIL (must be >= 16777216)
  • query_cache_type = ON - OK
  • max_heap_table_size = 268435456 - OK
  • tmp_table_size = 268435456 - OK
  • thread_cache_size = 128 - OK
• Web-server:
  • User-side caching for static conten = click here to check it in Google Page Speed
    If it is not enabled then please consider implement this optimization, since it improve perceived site speed and save the bandwidth, refer to this tutorial on how to do this.
    To apply this optimization you need to have expires_module Apache module - UNDEFINED (try to check manually: apachectl -M 2>&1 | grep expires_module)
  • Server-side content compression = can be checked manually or in "Page Speed" tool build-in into browser.
    If it is not enabled then please consider implement this optimization, since it improve perceived site speed and save the bandwidth, refer to this tutorial on how to do this.
    To apply this optimization you need to have deflate_module Apache module - UNDEFINED (try to check manually: apachectl -M 2>&1 | grep deflate_module)
• Dolphin:
  • DB cache = On (File based cache engine) - WARNING (installing php accelerator will speed-up file cache)
  • Page blocks cache = On (File based cache engine) - WARNING (installing php accelerator will speed-up file cache)
  • Member menu cache = On (File based cache engine) - WARNING (installing php accelerator will speed-up file cache)
  • Templates Cache = On (FileHtml based cache engine) - OK
  • CSS files cache = On - OK
  • JS files cache = On - OK
  • Compression for CSS/JS cache = On - OK

It maybe that something wrong with cache.

Try to clear or even temporary turn-off js cache to see if this fixes the problem.

Thank Alex, I went crazy these last few days trying to get it to work...Enable cache for JS files: unchecked and now its working which is great.. but isnt caching needed on JS files?

No. And i should have known to have you disable that.

But try this instead. Enable js caching but disable js compression.  You should not enable compression if caching is not enabled, so if you must disable caching, then disable compression as well. Chances are all you really need to disable is the compression.

Compression has been known to cause problems on some servers.

Tried that, disabled compression and enabled js cache, now it does not work.

Assuming you cleared the cache after that change, then disable both JS cache and Compression.

done that too, not working, what ever I do, if I enable js cache recaptcha fails to load. Compression has no affect.

Then disable both per my last message.

Basically what i am saying, is if you have to have the cache disabled to get the the thing working, then disable compression also. I don't believe the compression works properly unless caching is on. So shut both of the JS options off.

If you are talking about this website http://www.mysports-buddy.com/join.php

than its working for me.

it is now :)

Yes both disabled.

We never were able to reproduce this problem, however sometimes there are reports about such problem, so without able to reproduce it we can't fix.

If anyone has more clues about how to reproduce this problem please let me know.