FAQ: I paid for a license but didn't get it.
We are sorry for the inconvenience. Please, provide us with the payment details at agents@boonex.com, we will check and sort
FAQ: Is there any live support? Can I have a chat ID to talk to someone?
Live chat is available here at http://www.boonex.com/un ity/support/contact and you are welcome to contact us to arrange a Skype call. We
FAQ: Once my site is up and running, what should I do to promote it?
BoonEx doesn't provide any marketing promotions services, but as a first step we can advise using Google Ads on your
FAQ: Am I getting complete control over my website or will you keep some information?
Once your license is registered and the domain name is tracked by the license checking system and associated in your
FAQ: Is Dolphin compatible with iMacs?
The software is accessed with a browser (Internet Explorer, Firefox, Safari etc.) and that does not depend on the operating
FAQ: I'm going to lunch an adult content website. Neither PayPal nor 2Checkout supports adult websites, what can I do?
Any payment provider can be integrated into Dolphin. Contact us , we can point you to professional developers who specialize on
FAQ: Can I register my Dolphin license on more than one domain name?
Dolphin is required to be registered with one license only - it doesn't need/request any additional licenses. Additionally, a license
FAQ: Which payment providers can be used to get paid?
Dolphin has 2Checkout and PayPal integrated by default. All you need to start to get payments is to set them
FAQ: Is it possible to have the Arabic language on my Dolphin based website?
Yes, Dolphin supports multilingual systems and it can be translated into any language you need. Once you decide to have
FAQ: AM I getting mobile app source files when ordering Prime package?
Yes, sure. Once a Prime package is ordered, you will see a special section in your Unity account called "Prime"
FAQ: What is Media Server? Why should I install it?
The Media Server is a special server which should be installed on your web server to have Flash apps: chat,
FAQ: What can I do if my hosting provider doesn't support ffmpeg.exe? Why should I have it?
ffmpeg.exe is already included in the script. But your host must allow executable files and this is stated in the
FAQ: Can I be a BoonEx reseller?
Unfortunately, BoonEx doesn't offer a reseller program at this time. You are welcome to join the BoonEx affiliate program to
FAQ: Can I earn money advertising BoonEx?
You are welcome to join our affiliate program here at: http://www.boonex.com/af filiate/
FAQ: I already have a website based on Joomla, phpBB, etc. is it possible to transfer my site to Dolphin?
It is impossible to offer some standard script to transfer the User's database from 3d party software into Dolphin, so
FAQ: Will I get high quality support once I order license?
Yes, the Prime package provides you with a set of support tickets you can fill in to get support out
FAQ: I have a license, but how can I edit the text with BoonEx links on About us, FAQ and other Dolphin pages?
The license actually removes only the box with the "powered by" info. All else on any site can be modified
FAQ: How it this happen that your ad is removed once the license is registered?
When you insert the Dolphin license and click on the register link, your site connects with Boonex.com and our license
FAQ: What are the differences between the 99 USD and 998 USD licenses?
The Dolphin unlimited license allows you to use Dolphin without any BoonEx logos and links permanently, but it doesn't include
FAQ: Where can I find and track my license code?
The Dolphin free license can be generated here at http://www.boonex.com/un ity/community/licenses
FAQ: Where can I get a desktop application?
The Desktop Application link is generated upon Dolphin installation and it's placed on the Homepage (by default) in the Download
FAQ: Where can I get help to design my site and make other changes?
You can submit a Job post on the Unity Jobs section to get bids from professional developers to choose the
FAQ: Can I develop modules for Dolphin myself?
When downloading Dolphin, you get all the source files and you are welcome to modify, customize and develop your own
FAQ: Do you have an Android application?
Yes, Android app was released recently - http://www.boonex.com/un ity/blog/entry/Android_Ap p_Released_
The new Dolphin solution is powered by UNA Community Management System.
