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unoboonex

Footer, links removal, licenses... and our apologies.

We made a major mistake with the license/links handling in Dolphin 6.1. And we are sorry for being overly too careless on this one. As of now, when you order Dolphin ad-free license it will remove Dolphin links only, while Ray and Orca links will remain on all Dolphin pages. This is, of course, not right. 

So, we're preparing a patch with bug-fixes and most importantly the footer handling correction. The patch will be released on Monday.

The way it is supposed to work is:

When you buy Dolphin Ad-Free license - you get the footer with all the links removed from all Dolphin pages. Only Orca-forum pages will have the footer with Orca link.

When you buy Orca Ad-Free license - Orca link is removed from Orca pages too.

Ray links are removed along with Dolphin links, free of charge.

When you buy Ad-Free licenses for Ray widgets - you get Ad-Free widgets, which don't have any links or ads within themselves AND the Orca link is removed from the footer on all Dolphin pages (in case you still have Free Dolphin, as with Ad-Free Dolphin the Ray link is removed anyway). Even one widget Ad-Free license is enough to remove that link.

Hope this makes sense and once again sorry for the confusion. It is our fault and we hope to make up for it.
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Comments

bambie
bambie 420 days agocomment permalink
 
When are the updates coming out?
 
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Rowland
Rowland 420 days agocomment permalink
 
He said Monday.
Thanks for the update.

Will Contributor licenses remove all ads and links?
 
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hendrikfetishlad
hendrikfetishlad 420 days agocomment permalink
 
thank you for that -

BUT

can you also explain HOW to get ("regenerate") the licenses (Smartpro) to work again for all the Ray ad-free widgets (that is when you have your own rms)

Now - when I want to regenerate it tells me I have to pay $99 per widget and I already paid for them with Smartpro.

I have asked this in 2 other blogs - this is the 3rd time and NEVER had an answer on that.

thank you.
 
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hd4real
hd4real 420 days agocomment permalink
 
Will the patch fix Ray apps not loading?
 
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cherubini
cherubini 420 days agocomment permalink
 
Thanks for the update.
 
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app1
app1 420 days agocomment permalink
 
Thanks for the update! So far so good with 6.1!
 
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dpenner
dpenner 420 days agocomment permalink
 
Nice! I was really starting to think that I was going to have to pay for something I didn't even use (orca). This makes my day. Maybe I will even call it an early weekend! It's BEER drinking time! What a week.
 
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moe78z
moe78z 420 days agocomment permalink
 
Yeah...this is good news. Can't wait for Monday :)
 
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luis6620
luis6620 420 days agocomment permalink
 
Only if conosco Dolphin, but install it without knowing much, buy the license, and that's good that leaves the correction for relays BoonEx. Now a query, why Google does not read the titles of the post, if you use Bookmark AddThis not read the title?
 
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champinhon
champinhon 420 days agocomment permalink
 
The patch is coming out on Monday. How about the update / upgrade from 6.0.0005 to 6.1? Will it be on Monday too?
 
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esteem
esteem 420 days agocomment permalink
 
Ah this is what im wanting to hear,thanks.No problem, we can wait till next week :)
 
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yossi
yossi 420 days agocomment permalink
 
Is the Dolphin license restrict for one domain or I can use it with my other one?
 
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nas
nas 420 days agocomment permalink
 
Excellent!
 
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Technoman
Technoman 420 days agocomment permalink
 
Can I ask 1 Question ANDRE.
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Can you make it possiable where ORCA is the forum and all sites have orca as the forum can it be possiable to change ORCA in ADMIN PANEL to FORUM instead ?
so when somebody goes to our FORUM it can say in the LINK FORUM not ORCA.
 
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maddy1
maddy1 420 days agocomment permalink
 
And on orca pages the dolphin ajax login dont work. Shows white site without login box. Am i wrong or is it a bug? Anyone else with this prob?
 
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gnom4oo
gnom4oo 420 days agocomment permalink
 
yes this is bug... i have the same problem :(
 
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Technoman
Technoman 420 days agocomment permalink
 
what I was trying to say is this ....
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www.oursite.com/orca/ ( original )
www.oursite.com/forum/ ( is what I would like )
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If everyone has a ORCA ( forum ) then all our sites will look the same ....
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If you can make it possiable in ADMIN to change ORCA ( Forum ) to JUST *FORUM* no ORCA ...
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I hope you can do something about this where we can change our FORUM name ORCA to ^ FORUM ^ .
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so when someone just wants to go to our forum they would just need to put
OURSITENAME.COM / FORUM
+++++++++++++++
Thank-You ...................
 
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amistaddotcom
amistaddotcom 420 days agocomment permalink
 
I am a little disappointed at your support.

I have been sending emails on an almost a daily basis since April 20 to support@boonex.com and quotes@boonex.com asking for support and nobody is responding, even though on this same blog I was told to send email to support.

Artur, who was helping me, is not responding either.

I purchased the SmartPro pack and also paid around $800 extra to import my users into Dolphin .. so I am not a freebie (not that there is anything wrong with that either).

I would like to know HOW can I reach support, other than sending emails to support@boonex.com or quotes@boonex.com.

I have the follwing issues:

- The $800 import is incomplete. 1/2 of the people is showing "Spain" as the country (the default value) when they are obviously from some other country.

- Links on comments are not working.

- I would like to upgrade to new version.

I believe that the SmartPro package included support, and that I am still entitled for another upgrade (2 upgrades included, right?)

I am sorry to spill the beans right here but it is a little insane that I am being ignored, specially after paying so much money.

I hope this posting works as I am getting a little desperate.

Richard
richarddib @ mac . com
www.amistad.com
 
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2979
2979 420 days agocomment permalink
 
Thank you VERY much for correcting this business. Just when I was starting to doubt Boonex's business ethnics you correct yourselves and once again prove yourselves to be a very great company! Thanks for ALL your hard work and for once again providing us all with another very GREAT product.

Thanks,

Tom
 
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2979
2979 420 days agocomment permalink
 
Thank you VERY much for correcting this issue. Just when I was starting to doubt Boonex's business ethnics you correct yourselves and once again prove yourselves to be a very great company! Thanks for ALL your hard work and for once again providing us all with another very GREAT product.

Thanks,

Tom
 
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Stuart038
Stuart038 419 days agocomment permalink
 
I have e-mailed support...
Ray 3.5 and Shoutbox 'Loading'...
I am using Dolphin 6.1 which in every other way is excellent, now if I can just get Ray working..

everything is registered and is communicating with the servers and the required ports are 'open'

Also, Orca has some strange html code around the 'labels' ?

www.asia-connect-th.com

Boonex, please help!!
 
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mikesta
mikesta 419 days agocomment permalink
 
Great news.
I think handling that situation in that way was the most professional.
 
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kahenya
kahenya 419 days agocomment permalink
 
Hi,

I have also been sending support emails. We had a demo with our Board Of Directors before we requested them to buy us the package but we did not show much of a demo as they were keen on the video bit. The video (widget not registered) appeared and we looked a bit silly for not having sorted that out. Nobody was on skype and now the directors are wondering why we should even think about the product when support isn't there. We are willing to pay for support and have a telephone number to call when we need help.

Is this how things are?

Kahenya
 
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maddy1
maddy1 419 days agocomment permalink
 
I miss the possability to change membership on members profile edit as admin. Where it is?

And when a user delete his account and he has profilecomments an database error appears. It says there is no table profilescomments. I have install the old pcomments table from 6.x now it is fixed for me and works. Perhaps you should fix this for the update too.
 
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MichelSwiss
MichelSwiss 419 days agocomment permalink
 
Possibility to change membership on members profile edit as admin will be restored in next patch ;-)
 
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davidetome
davidetome 419 days agocomment permalink
 
When will be availble the upgrade package from 6.0.0005 to 6.1?
Thanks
Davide
 
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Stuart038
Stuart038 419 days agocomment permalink
 
I have done a fresh install of Dolphin 6.1 on a new server. How can I transfer my members (from 6.000.5)?

I would have done a 6.000.5 update to 6.1, but updating always seems to maintain any previous problems. Best to start afresh!
 
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webid0001
webid0001 419 days agocomment permalink
 
hi there, and what is about ray web presents?
i had to install a free version of presents, because if not (support said) - the purchased lic. of ray desktop don't works. no problem to display add's of boonex, but i want to decide when and where.

"it's like, pay a taxi and have to bring the gasoline,too! :)

but until today, everything else is best!!!
 
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rkomodor
rkomodor 419 days agocomment permalink
 
What about bug when adding new profile fields they not appearing on profile view? Will that be in next patch?
 
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batemanm
batemanm 419 days agocomment permalink
 
I've upgraded to 6.1. Difficulties cased me to install on another server/domain. I get the same problems on my new build. When I attempt to upload video, a not registered message displays before the upload form presents. I assume this is due to my dolphin or ray licenses are not confirmed. Under the domain column on the license portal, my dolphin ad-free domain is incorrect. And I am unable to register any free ray licenses. I get incorrect license message. Even though I have removed and regenerated new licenses. I've tried reinstalling older version of ray and I still can't get past the not registered message. I've sent a message to support@boonex.com asking that my domain be reset. But get no response.
What options do I have left?
Can anyone help?
 
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Beef
Beef 419 days agocomment permalink
 
I can't wait for the patch... Awesome guy's.

Question:

I noticed that in the Admin section All Members show up as Standard no matter what Level they have purchased. The Admin cannot edit this as before. On the User side it does show the proper Level and seems to allow access to paid areas.

Is there a patch for this or an update scheduled?

Thanks!

Beef
P.S. We Love the Software... Awesome job on 6.1
 
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Stuart038
Stuart038 419 days agocomment permalink
 
LeonidS
Many thanks!! Ray & Chat together with Shoutbox are all now working! Excellent. Many thanks

Stuart
 
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httptunnel
httptunnel 418 days agocomment permalink
 
Hopefully this new fix will also take care of the other Boonex links all over the site like "Hidden Mickeys"...I see that little circle with a triangle in it all over...like the Shoutbox, the Video Player and even the Audio Player all on top left. The worst part is the huge "Tool-Tip" that pops-up saying to visit Boonex HomePage when you mouse-over. The Chat Box and Profile Player also have it, as wel as the top left of the Whiteboard and there are even links to Boonex hidden in the Web Presence widget.

I just think you should be able to buy the ads completely off if you pay enough...not partially if you pay.

Anyone else find some "Hidden Mickeys"?? Maybe we should coin a new term here and now "Hidden Boonies" :)

I was asking tech support how to remove these links and he told me he didn't even realize they were there...are they new for 6.1 ???
 
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