unoboonex's blog

Footer, links removal, licenses... and our apologies.

We made a major mistake with the license/links handling in Dolphin 6.1. And we are sorry for being overly too careless on this one. As of now, when you order Dolphin ad-free license it will remove Dolphin links only, while Ray and Orca links will remain on all Dolphin pages. This is, of course, not right. 

So, we're preparing a patch with bug-fixes and most importantly the footer handling correction. The patch will be released on Monday.

The way it is supposed to work is:

When you buy Dolphin Ad-Free license - you get the footer with all the links removed from all Dolphin pages. Only Orca-forum pages will have the footer with Orca link.

When you buy Orca Ad-Free license - Orca link is removed from Orca pages too.

Ray links are removed along with Dolphin links, free of charge.

When you buy Ad-Free licenses for Ray widgets - you get Ad-Free widgets, which don't have any links or ads within themselves AND the Orca link is removed from the footer on all Dolphin pages (in case you still have Free Dolphin, as with Ad-Free Dolphin the Ray link is removed anyway). Even one widget Ad-Free license is enough to remove that link.

Hope this makes sense and once again sorry for the confusion. It is our fault and we hope to make up for it.
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Comments

bambie
bambie
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When are the updates coming out?
 
MichelSwiss
MichelSwiss
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On Monday...
 
bambie
bambie
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another week then even though it was ment to be some time this week.
 
Rowland
Rowland
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He said Monday.
Thanks for the update.

Will Contributor licenses remove all ads and links?
 
hendrikfetishlad
hendrikfetishlad
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thank you for that -

BUT

can you also explain HOW to get ("regenerate") the licenses (Smartpro) to work again for all the Ray ad-free widgets (that is when you have your own rms)

Now - when I want to regenerate it tells me I have to pay $99 per widget and I already paid for them with Smartpro.

I have asked this in 2 other blogs - this is the 3rd time and NEVER had an answer on that.

thank you.
 
LeonidS
LeonidS
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Hello!

No need to regenerate license for SmartPro (or AdFree) package - new products must work with old licenses.

If you have problems with then plz provide me via this mail FTP, CPanel (SSH info) and your SP license, we'll investigate it.

Regards
 
hd4real
hd4real
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Will the patch fix Ray apps not loading?
 
cherubini
cherubini
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Thanks for the update.
 
app1
app1
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Thanks for the update! So far so good with 6.1!
 
dpenner
dpenner
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Nice! I was really starting to think that I was going to have to pay for something I didn't even use (orca). This makes my day. Maybe I will even call it an early weekend! It's BEER drinking time! What a week.
 
moe78z
moe78z
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Yeah...this is good news. Can't wait for Monday :)
 
luis6620
luis6620
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Only if conosco Dolphin, but install it without knowing much, buy the license, and that's good that leaves the correction for relays BoonEx. Now a query, why Google does not read the titles of the post, if you use Bookmark AddThis not read the title?
 
champinhon
champinhon
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The patch is coming out on Monday. How about the update / upgrade from 6.0.0005 to 6.1? Will it be on Monday too?
 
esteem
esteem
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Ah this is what im wanting to hear,thanks.No problem, we can wait till next week :)
 
yossi
yossi
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Is the Dolphin license restrict for one domain or I can use it with my other one?
 
esteem
esteem
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Well dont ask too much, the licenses is for 1 domain and that is fair enough
 
nas
nas
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Excellent!
 
Technoman
Technoman
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Can I ask 1 Question ANDRE.
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Can you make it possiable where ORCA is the forum and all sites have orca as the forum can it be possiable to change ORCA in ADMIN PANEL to FORUM instead ?
so when somebody goes to our FORUM it can say in the LINK FORUM not ORCA.
 
LeonidS
LeonidS
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Hello!

You may change Orca link name via editing 'Orca Forum' string in `AdminMenu` table.

Regards
 
maddy1
maddy1
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And on orca pages the dolphin ajax login dont work. Shows white site without login box. Am i wrong or is it a bug? Anyone else with this prob?
 
LeonidS
LeonidS
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Hello!

Thnx for note, we'll add site URL to the login form in patch too.

Regards
 
gnom4oo
gnom4oo
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yes this is bug... i have the same problem :(
 
Technoman
Technoman
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what I was trying to say is this ....
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www.oursite.com/orca/ ( original )
www.oursite.com/forum/ ( is what I would like )
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If everyone has a ORCA ( forum ) then all our sites will look the same ....
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If you can make it possiable in ADMIN to change ORCA ( Forum ) to JUST *FORUM* no ORCA ...
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I hope you can do something about this where we can change our FORUM name ORCA to ^ FORUM ^ .
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so when someone just wants to go to our forum they would just need to put
OURSITENAME.COM / FORUM
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Thank-You ...................
 
DosDawg
DosDawg
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techno,
i would make that attempt through mod_rewrite that might work out for you. if you need more help with that, let me know i will look it up and help ya as best i can.

later,
DosDawg
 
Bramin
Bramin
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Agrees totally with, technoman, who as usual always has a great idea! It would be so much easier to change it from the Admin page than having everyone going into the script itself to change the word. Might be useful to have that spot also useful for changing other minor, but commonly changed, parts of the script. ;-)
 
LeonidS
LeonidS
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Similar changes will require too many refits.
 
amistaddotcom
amistaddotcom
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I am a little disappointed at your support.

I have been sending emails on an almost a daily basis since April 20 to support@boonex.com and quotes@boonex.com asking for support and nobody is responding, even though on this same blog I was told to send email to support.

Artur, who was helping me, is not responding either.

I purchased the SmartPro pack and also paid around $800 extra to import my users into Dolphin .. so I am not a freebie (not that there is anything wrong with that either).

I would like to know HOW can I reach support, other than sending emails to support@boonex.com or quotes@boonex.com.

I have the follwing issues:

- The $800 import is incomplete. 1/2 of the people is showing "Spain" as the country (the default value) when they are obviously from some other country.

- Links on comments are not working.

- I would like to upgrade to new version.

I believe that the SmartPro package included support, and that I am still entitled for another upgrade (2 upgrades included, right?)

I am sorry to spill the beans right here but it is a little insane that I am being ignored, specially after paying so much money.

I hope this posting works as I am getting a little desperate.

Richard
richarddib @ mac . com
www.amistad.com
 
LeonidS
LeonidS
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Hello !

Sorry but we haven't any letters from richarddib@mac . com (and letters with amsitad.com words) later than from 31 of March. Plz specify your email again and repeat letter with list of your troubles to me, via this mail system.

Regards
 
IgorL
IgorL
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Hello.

As Leonid has said, we haven't received a single message from you at support@boonex.com since March.

Neither did we receive anything recent from you at quotes@boonex.com.

So, as you can see, there's no reason to blame us. If email fails, you can still contact us via Skype.

Best regards,
Igor L.
 
2979
2979
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Thank you VERY much for correcting this business. Just when I was starting to doubt Boonex's business ethnics you correct yourselves and once again prove yourselves to be a very great company! Thanks for ALL your hard work and for once again providing us all with another very GREAT product.

Thanks,

Tom
 
2979
2979
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Thank you VERY much for correcting this issue. Just when I was starting to doubt Boonex's business ethnics you correct yourselves and once again prove yourselves to be a very great company! Thanks for ALL your hard work and for once again providing us all with another very GREAT product.

Thanks,

Tom
 
Stuart038
Stuart038
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I have e-mailed support...
Ray 3.5 and Shoutbox 'Loading'...
I am using Dolphin 6.1 which in every other way is excellent, now if I can just get Ray working..

everything is registered and is communicating with the servers and the required ports are 'open'

Also, Orca has some strange html code around the 'labels' ?

www.asia-connect-th.com

Boonex, please help!!
 
LeonidS
LeonidS
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Hello!

Seems your site can't read skins of Ray widgets. Provide me your FTP access, we'll try to investigate this trouble.

Regards
 
LeonidS
LeonidS
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Hello!

Problem was fixed, check it up please. Reason - some servers suggest .htaccess file not as hidden and try to work with it instead swf skin files. So you can change next string in ray/global/inc/functions.inc.php file from this:

$aWrongExtensions = array("php", "asp", "php5");

to

$aWrongExtensions = array("php", "asp", "php5", "htaccess", "");

In your case it helped.

Regards
 
mikesta
mikesta
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Great news.
I think handling that situation in that way was the most professional.
 
kahenya
kahenya
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Hi,

I have also been sending support emails. We had a demo with our Board Of Directors before we requested them to buy us the package but we did not show much of a demo as they were keen on the video bit. The video (widget not registered) appeared and we looked a bit silly for not having sorted that out. Nobody was on skype and now the directors are wondering why we should even think about the product when support isn't there. We are willing to pay for support and have a telephone number to call when we need help.

Is this how things are?

Kahenya
 
maddy1
maddy1
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I miss the possability to change membership on members profile edit as admin. Where it is?

And when a user delete his account and he has profilecomments an database error appears. It says there is no table profilescomments. I have install the old pcomments table from 6.x now it is fixed for me and works. Perhaps you should fix this for the update too.
 
2979
2979
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Hi Maddy1,
If you don't mind me asking could you please post what files you changed in order for the profile comments error to go away? It would be really great if I could change that now instead of having to wait for a possible patch to come out sometime in the distant future.

Thanks alot,
Tom
 
MichelSwiss
MichelSwiss
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Possibility to change membership on members profile edit as admin will be restored in next patch ;-)
 
davidetome
davidetome
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When will be availble the upgrade package from 6.0.0005 to 6.1?
Thanks
Davide
 
Stuart038
Stuart038
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